Contact Us

Got an issue or betting enquiry? Our Live Chat service is the best way to get in touch with us!

Contact us via Live Chat 7 days a week.   Operational from 8am to 11pm (Sydney time).

Click on the chat bubble/link

Bank Name: National Australia Bank
Account Name: BetNova
BSB No: 084 789
Account No: 975 155 731

PayID Ref: [Your PIN]@betnova.com.au

Please visit the 'Banking & Deposits' page for more detail on supported deposit and withdrawal methods.

You can reach us by email at:

[email protected]

Please do not email us regarding promotional offers. BetNova Customers can view details of our current promotions by logging into the BetNova Platform.

We do not offer a telephone betting service, nor do we offer in-play betting.

All wagers must be submitted either via the BetNova desktop or mobile website, or via the BetNova App.

Any customer support requests can be submitted via Live Chat or email.